Career Development
Every person on our roster gets structured training, career coaching, and a real path forward. Built by an HR consultancy. That is what makes TWF different from every other staffing company.
Join Our Roster →Select your market to see current pay ranges. All positions are W-2 with payroll taxes, workers comp, and compliance handled by TWF.
Pay ranges reflect current market rates and may vary based on experience, certifications, and Star Rating. Captains and leadership roles require completion of Captain School.
Complete your application, attend orientation, receive your uniform and training materials. You are on the roster.
Service fundamentals, property-specific preparation, and Captain School coursework. We invest in you before you hit the floor.
Every shift is rated. Exceeds, meets, or below. Your rating drives your scheduling, pay increases, and advancement opportunities.
Resume rewriting, career coaching, mock interviews. We prepare you for whatever comes next, whether inside TWF or at a client property.
Top properties recruit directly from our roster. Or advance into TWF leadership through Captain School. Either way, you win.
After every shift, you are rated. Your Star Rating determines your scheduling priority, pay rate, and advancement eligibility. No politics. No guessing. Performance drives everything.
New to the roster. Learning service fundamentals, property protocols, and the TWF Standard. Assigned shifts based on availability and need. Building your foundation.
Proven performer. Eligible for assistant captain roles, priority scheduling, and higher pay rates. Trusted to flex across departments and mentor new team members.
Captain School graduate. Leads teams at events and properties. Runs pre-shift briefings, manages the floor, submits performance reviews, and represents TWF to clients.
These are not perks. These are investments in your future that most staffing agencies would never make.
We professionally rewrite and update your resume so you are always ready for the next opportunity, whether inside TWF or out.
One-on-one guidance on where you want to go in hospitality and how to get there. We map the path and help you walk it.
When a full-time opportunity comes up, you will be ready. We run mock interviews so you walk in confident and prepared.
Our clients hire directly from our roster. Perform well with us, and the best properties in the region will come to you.
Captain School is TWF's internal leadership development program, built on our "Be Legendary" training standards. Three phases. Online coursework, quarterly in-person sessions at client properties, and live mentorship on the floor. Graduates lead pre-shift huddles, run performance reviews, and represent TWF at every deployment.
“I came in with zero experience. TWF trained me from the ground up, rewrote my resume, and coached me through interviews. Six months later, the Hilton offered me a full-time position. This program changed my life.”
Former TWF Roster Member. Now Full-Time at Hilton Greenville
Being on the TWF roster comes with benefits that go beyond your hourly rate.
Second-Chance Employer. Your past does not define your performance. We evaluate talent on attitude, effort and potential, and we consider qualified applicants with criminal histories.
Apply to join the TWF roster. No experience required. Just show up ready to work, and we will invest in the rest.
Equal Employment Opportunity: The Wilkinson Firm LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.
At-Will Employment: Employment with The Wilkinson Firm is at-will. Either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.
Background Checks: Certain positions may require a background check and/or drug screening. Any offer of employment is contingent upon the successful completion of applicable pre-employment screenings. The Wilkinson Firm considers qualified applicants with criminal histories in accordance with applicable federal, state, and local laws, including ban-the-box and fair chance legislation.
E-Verify: The Wilkinson Firm participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Accommodations: If you require a reasonable accommodation to complete the application process, please contact us at contactus@thewilkinsonfirm.com or call (770) 873-9004.